Wotter's Privacy Policy

Effective Date: 11 February 2025

Introduction
Wotter Group Ltd (“Wotter”, “we”, “us”, or “our”) is committed to safeguarding the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services, including our website and admin dashboard, for both dashboard users and website visitors.

Information We Collect
We collect and process the following types of information:

1. Personal Information:

• Name
• Work Department
• Company Email Address
• Office Location
• IP Address
• Geographic Location (Country)
• Device Model
• Web Browser Software
• Application Version Number

2. Sensitive Personal Information:
With your explicit consent, we may collect:

• Birth Year
• Ethnicity
• Socio-economic Background
• Level of Education
• Sexual Orientation
• Religious Belief
• Physical Ability
• Neurodiversity
• Carer Status
• Mobile Device Notification Key

3. Usage Data:

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioural metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

We use Microsoft Clarity to better understand how users interact with both the admin dashboard and how visitors interact with our website.

🚨 Important Note: All collected data is automatically anonymised or masked before being transmitted to Microsoft Clarity. This means that personally identifiable information (e.g., names, email addresses, or other sensitive data) is not recorded or accessible within these logs.

Use of Information
We use the collected information for the following purposes:

• Service Provision: To operate, maintain, and improve our services.
• Communication: To send you survey invitations, reminders, and other service-related communications.
• Analytics: To analyse usage patterns and improve user experience.
• Compliance: To comply with legal obligations and assert legal rights.

Disclosure of Information
We may share your information in the following circumstances:

• Aggregated Data: With your employer in aggregated and anonymised reports.
• Service Providers: With third-party service providers who assist in operating our services.
• Legal Requirements: To comply with legal obligations or assert legal claims.
• Consent: With your explicit consent.

Data Retention
We retain personal data for as long as necessary to provide our services and comply with legal obligations. Upon termination of services or at your request, personally identifiable information will be securely deleted within three months. Anonymised data may be retained indefinitely for research and analytics purposes.

Your Rights
You have the following rights regarding your personal data:

• Access: To request a copy of your personal data.
• Rectification: To request correction of inaccurate or incomplete data.
• Erasure: To request deletion of your personal data.
• Restriction: To request restriction of processing your personal data.
• Objection: To object to the processing of your personal data.
• Data Portability: To request transfer of your personal data to another organisation.

To exercise these rights, please contact us at support@wotter.group.

Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date.

Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:

Wotter Group Ltd

2 Dukes Court

Bognor Road

Chichester

PO19 8FX

Email: hello@wotter.group

Phone: 01243 958720