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Last Updated: 11 February 2026
These Terms and Conditions (“Terms”) govern the provision of the Wotter platform and related services (the “Service”) by Wotter Group Limited (“Wotter”, “we”, “us”, or “our”) to the organisation identified in the applicable order, proposal or subscription confirmation (“Client”, “you”, or “your”).
By accessing or using the Service, the Client agrees to be bound by these Terms.
Wotter provides an employee engagement and organisational insight platform, including associated analytics and reporting tools.
The Service is provided to the Client as a business customer. It is not intended for consumer use.
Wotter may update or improve the Service from time to time, provided such changes do not materially reduce core functionality.
Access to the Service is provided on a subscription basis.
Fees, billing frequency, and pricing structure are set out in the applicable order form, proposal, or agreed pricing schedule.
Subscriptions renew automatically at the end of each subscription term unless terminated in accordance with these Terms.
All fees are exclusive of VAT and other applicable taxes.
The Client agrees to:
The Client is responsible for its internal use of anonymised insights generated through the Service.
Wotter acts as an independent Data Controller in respect of employee survey data processed within the platform.
The Client acts as an independent Data Controller in respect of its internal decisions and actions taken based on anonymised insights.
Nothing in these Terms transfers ownership of personal data. Personal data is processed in accordance with applicable data protection law and the Wotter Privacy Policy.
Wotter may use data that has been anonymised and aggregated so that it does not identify individual employees or specific client organisations for the purposes of:
Where benchmarking insights are provided, comparisons are presented in anonymised and aggregated form only.
Wotter will not disclose identifiable employee data or organisation-specific confidential information to third parties without explicit agreement or lawful basis.
Each party agrees to keep confidential all non-public information disclosed by the other party in connection with the Service.
Confidential information shall not include information that:
All intellectual property rights in the Service, including software, analytics models, design, and documentation, remain the exclusive property of Wotter or its licensors.
The Client is granted a non-exclusive, non-transferable right to access and use the Service during the subscription term.
Either party may terminate the subscription:
Upon termination, access to the Service will cease.
Nothing in these Terms limits or excludes liability for:
Subject to the above, Wotter’s total aggregate liability arising out of or in connection with the Service shall not exceed 100% of the fees paid by the Client in the 12 months preceding the event giving rise to the claim.
Wotter shall not be liable for indirect, incidental, or consequential losses, including loss of profit, loss of business opportunity, or loss of goodwill.
Wotter will use reasonable endeavours to maintain availability of the Service but does not guarantee uninterrupted access.
Scheduled maintenance or updates may result in temporary unavailability.
Wotter may update these Terms from time to time. Where changes are material, reasonable notice will be provided.
Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
These Terms are governed by the laws of England and Wales.
The courts of England and Wales shall have exclusive jurisdiction to settle any dispute arising in connection with these Terms.
If you have any questions regarding these Terms, please contact:
support@wotter.group
Wotter Group Limited
2 Dukes Court
Bognor Road
Chichester
PO19 8FX
United Kingdom
20260213
Wotter ® is a registered trademark of Wotter Group Limited
