Presenteeism is when employees are at work, but can’t perform their tasks effectively due to illness, fatigue, or other health issues.
It’s increasingly common nowadays to wake up feeling ill, overwhelmed or burnt out, and to still …
Absenteeism is when an employee doesn’t come to work – and isn’t on holiday. Absenteeism is a massive problem for businesses – costing roughly $3,600/£2,985 per year for each hourly worker and $2,660/£2206 each year for salaried …
Make sure you ask nicely. That’s it, that’s the blog.
No, in all seriousness –
Employee feedback helps you to:
The way you make your clients feel is your brand.
Client feeling = product/service + customer service.
The trouble is, we’re taught to focus almost exclusively on the first offering – product/service – and treat customer service as an afterthought. …
In the picture above, on the left, you’ll see Fraser, our CEO and Co-Founder, stood next to Shem, the man who taught him to make musical instruments, specifically viola de …
Almost all employee feedback surveys are anonymous.
Whether the responses are posted into an old shoe box or filled out via an app, employees are rarely asked to put their name to …
7 minute read
When you’re on the hunt for a new hire, you’re asking yourself two questions:
‘Can they do the job?’ and ‘Are they a good fit?’
The first question is relatively easy …
Survey fatigue comes in an array of types, all of which can skew the results of the most well-written employee questionnaires.
When you ask people a lot …
Receiving negative feedback is never a fun experience. It basically means someone isn’t all that keen on what you’re doing, or something you’ve done. And that can be really hard to hear, especially if you’ve put your all into trying …
The whole reason for Wotters’ existence is to help companies get on top of their employee engagement. If you’ve taken a look through our website, or any of our content, you’ll know we talk about it a lot. Like …
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