Unleash employee insights: Crafting a staff questionnaire that gets great results

Main image for the staff questionnaire blog - shows a man struggling to create a questionnaire

It’s no secret that engaged employees are generally great for business, so keeping your employees happy in today’s work rollercoaster is a must. That’s where staff questionnaires come in – like a secret decoder ring for your company. By asking the right questions, you can unlock valuable intel on how your employees are really feeling. This intel helps you identify any hidden gremlins lurking in your work environment and make changes that create a workplace everyone loves. So, grab your metaphorical magnifying glass, and let’s explore how to craft a staff questionnaire that gets you the real results that you’re looking for.

Why do you need a staff questionnaire?

Before we get down to the nitty-gritty, let’s talk about why these questionnaires are a necessity. Imagine them as X-ray glasses for your office. They let you see what’s really going on with your employees – their thoughts on their jobs, the overall feel of the place, and the company culture. When you design and use them well, they give you an honest picture of what’s working and what’s not, straight from the employee perspective. No more guessing games!

Asking the right questions: The secret sauce

The secret sauce of a fantastic staff questionnaire? It might seem obvious but, the questions! You want questions that spark honest, constructive feedback that you can actually use to make things better. Here are some tips for choosing the best ones:

  • Keep it clear and simple: Ditch the fancy jargon and complicated phrasing. Aim for questions that are clear and easy to understand for everyone, no matter their role or department.
  • Neutrality is your friend: Avoid questions that trick people into giving a certain answer. Frame them in a neutral way to get unbiased feedback.
  • Mix it up: Don’t just ask yes or no questions! Include a variety of question types like rating scales, multiple-choice, and open-ended questions. This gives you a more complete picture by gathering both numerical data and in-depth employee thoughts.

Building trust: anonymity is key

Here’s the golden rule for getting honest feedback: guarantee anonymity and confidentiality. Let everyone know exactly how you’ll use the information and what steps you’re taking to protect their identities. When employees feel safe to speak their minds without fear of repercussions, the feedback you get will be way more valuable and actionable. With a platform like Wotter, you’ll even have anonymous conversations built in, so you can keep the conversation going.

From data to action: Putting your intel to work

The real magic happens after you collect all those questionnaire responses. Analysing the data and taking action based on what you learn is where it’s at. Here’s how to do it:

  • Spot hidden patterns: Look for common themes or issues popping up in the responses. These patterns highlight areas that consistently affect employee satisfaction and engagement.
  • Craft action plans: Based on the intel you gathered, create specific, actionable plans to address the feedback. This could involve anything from improving communication within teams to offering more chances for professional development or creating a better work-life balance. Having a clear plan ensures you’re making progress on the identified areas.
  • Transparency is golden: Share your findings: Coming from an employee engagement company, this is probably the main one you want to focus on. Don’t keep the results a secret! Let your employees know what you learned and the actions you’re taking based on their feedback. This transparency shows them that you value their voices and are actively working to improve their work environment.

Conclusion: A workplace adventure, not a one-time thing

Crafting a fantastic staff questionnaire is a crucial step towards understanding and improving employee engagement. By asking the right questions, ensuring anonymity, and taking action on the insights you gather, you can create a workplace that’s not just productive, but a place where everyone feels happy and fulfilled. Remember, a staff questionnaire isn’t a one-time thing; it’s an ongoing adventure to create a better workplace for everyone. So, grab your metaphorical magnifying glass, keep these tips in mind, and get ready to unlock the secrets to employee satisfaction!


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